A customer wears a protective mask while unloading purchases off a cart outside a Home Depot Inc. store in Reston, Virginia, on Thursday, May 21, 2020.
Andew Harrer | Bloomberg | Getty Images
Like many other shoppers, Home Depot customers have little patience for long waits and shipping delays.
The home improvement retailer announced Tuesday it will open three distribution centers in the Atlanta area over the next 18 months to keep up with those expectations, which have only been amplified since the pandemic.
“We like to say that retail has changed more in the past four years than in our 40-year history,” said Stephanie Smith, senior vice president of supply chain. “Covid has even brought this more to light. Customers expect to shop whenever, wherever, however they want.”
Smith said the pandemic has underscored the importance of a strong and flexible supply chain. During the spread of the coronavirus,